OUR COMMITMENTS TO PROTECTION OF YOUR PERSONAL DATA
So that you can browse our site with complete peace of mind, we, Panavision, as data controller, explain to you how we collect, process and use your personal data, to provide you with new services on a daily basis while respecting your rights. .
We protect your privacy by ensuring the protection, confidentiality, non-alteration, availability and security of the personal data you entrust to us across all of our communication channels.
The General Data Protection Regulation is a set of laws put in place by the European Commission from May 25, 2018 for all companies that have an activity in Europe. At Panavision, we are therefore concerned.
WHAT DOES THIS CHANGE CONCRETELY?
To protect Internet users from data leaks or misuse of personal data, it is now mandatory for companies to keep visitors informed of all computer processing that is carried out using the data collected.
Like all e-retailers, we collect data on our Internet users and we work with several third-party providers (service allowing us to send you our great emails, logistics for sending our pretty packages, host of our servers, etc.) who have therefore access to part of our data.
This data is essential to offer you the best possible experience on our site and guarantee the smooth running of your order.
We have nothing to hide, we want to be as transparent as possible, so we will tell you everything!
DOES Panavision RESELL MY PERSONAL DATA?
No ! And we never will!
Some companies exchange customer files for commercial prospecting, this is not the case with panavision. All the data we collect is with us and will never be rented or sold to a third party company. It is therefore only us who will contact you with the information we have about you.
ARE MY PASSWORDS SECURE?
Passwords are stored “encrypted” and cannot be decrypted. Your passwords are therefore safe.
WHAT ABOUT MY BANK CARD NUMBER?
For payments by credit card, we work with one of the largest banking providers, guaranteeing the security of your data.
At no time do we have access to your bank card number, it passes encrypted from our site to our banking service provider.
Our service provider has all the French and European approvals justifying the security of its IT system.
W HAT PERSONAL DATA DO YOU COLLECT ABOUT ME AND WHAT IS IT USED FOR?
When you create a customer account on our site, we record in our systems all the information necessary to place an order: your email, your first and last name, your postal address and your telephone number in order to be able to prepare and deliver your package to you.
This order data is transmitted to the various service providers who work to ensure that your package reaches your home: our logistician who prepares the package and the carrier who brings it to your home.
They have absolutely no right to use your data for anything other than to process your order and must delete this data from their computer system after processing. These providers store data in data centers (large computers) in Europe.
However, if you choose to have it delivered outside of Europe, your data such as your postal address is necessarily transmitted to the logistics services of the carrier who will deliver to you in this country.
If you have given us your consent, we also use your email address to send you our weekly newsletter. Please note that if you no longer want to receive these emails, you can unsubscribe at any time by clicking the “Unsubscribe” link located at the bottom of the newsletters. The effect is immediate.
The service provider we use for our newsletters guarantees maximum data storage security. In order to send you newsletters that may be of interest to you, we also communicate to this service provider the list of products that you have ordered.
In order to constantly improve, we use software and services operated by third-party providers allowing us to better understand our activity. As such, we provide these tools with data on our customer base, your browsing history on our site and information on the products ordered.
Like most online retailers, we record visits and then display targeted advertising when you browse other websites. This process does not handle any personal data and neither the advertising agency nor the third-party sites displaying our advertisements have access to your personal contact details.
However, if you no longer wish to see our advertisements, you can delete cookies from your web browser. How to delete cookies? https://www.comment-supprimer.com/les-cookies/
If you use Facebook to create your Panavision account, we collect nothing more than your email, first and last name and your Facebook profile ID. We do not have access to your photos, friends list, posts, etc. We will never publish on your page without your consent.
Your email address, your first and last name and your order reference are sent to our partner Avis-Verifieds.com who will send you a satisfaction survey. This data is not passed on to any other company and this data is only used for the purpose of evaluating your shopping experience with panavision.
The Realytics analytical cookie is an audience measurement and statistics cookie, therefore exempt from consent. according to the CNIL , used to measure the performance of advertisers' digital TV campaigns. In addition to measurement, Realytics offers optimization or advanced audience measurement solutions which may require obtaining free, explicit and unequivocal consent from the user. Realytics then becomes a data provider for the advertiser's partners, who must ensure the compliance of the operating partner. In both cases, the Realytics cookie undertakes to respect the data collected and not to collect any personal or sensitive data and can be deactivated from the Realytics opt-out page .
WHAT SHOULD I DO IF I WANT TO MODIFY OR DELETE THE DATA YOU HAVE ON ME AT HOME?
Most of the data can be modified directly by you from your customer area on our website. If you don't find what you want, we invite you to write an email to email@example.com specifying your request.